We will be in touch soon! Thank You Please make sure the stove / fire is not running and has not been running 12 hours prior to the sweep. Please ensure there is a clear passage to the appliance. Sandpits will cover carpets and soft furnishings; however if you know there is the potential for lots of soot then please try and clear the room as best you can. If you are able to empty the stove / fire of ash and unburnt fuel this would also be appreciated. If you send us a picture via email of what needs replacing – there is a chance we can bring the parts on the day and fit them for you. Naturally these would be charged as an extra. Our sweep will carry certain spare parts with him, which if needed he can replace for you. If our sweep does not have the spare parts on the van, or notices parts need replacing, then we will provide you with a quote via email. Please note that arrival times for our sweeps are provided as a general guideline and unfortunately cannot be guaranteed due to the nature of our operations. Our routes are constantly evolving to ensure efficiency and to reduce our carbon footprint. Our dedicated staff strive to service stoves and chimneys in a safe, professional manner, but the condition of each may vary, requiring additional time. In rare cases, we may have to reschedule your sweep to accommodate emergency appointments, inclement weather, and to prioritize client safety. We appreciate your understanding and patience. If you have any questions or queries please do not hesitate to contact us 01458 251476. Where possible we will stick to the prices we have given you. However, there is always the unknown element to chimney sweeping. For example, if we find your chimneystack is blocked from top to bottom with birds nests then clearly this is beyond a normal chimney sweep and our chimney sweep will have to charge extra to cover his time beyond the normal sweep or reschedule to have a separate team attend for these works. At all times any extra works and associated costs will be fully discussed with you. Unplanned works can mean other customers appointments are delayed and in some instances may need to be rescheduled. Though we understand that this can be frustrating, it is unavoidable. So we do ask that you make us aware of any situation that may require extra time and attention during your sweep to prevent unplanned for costs and inconvenience to others.
IMPORTANT INFORMATION
BEFORE YOUR SWEEP
Have you noticed your stove or fire needs repair or items replaced?
Charges
SWEEP: £65.00 for a single sweep - if more than one sweep it is £60.00 each
SERVICE: £50.00 (not including parts)
SWEEP & SERVICE: £90.00 (not including parts)
Extra Charges
