Frequently Asked Questions

What is HETAS

HETAS approved Chimney Sweep

As a non-profit organisation, HETAS pride themselves on investing surplus funds into business areas that directly contribute to safely reducing particulate and carbon emissions for the benefit of everyone and the environment. They achieve this by working with government, industry experts and innovators providing expert advice, training and clear evidence-based information.

HETAS mobilise change by increasing the use of cleaner fuels and more efficient appliances to improve air quality and public health, utilising their role as a trusted expert advisors to the government whilst helping to improve associated legislation. They set the benchmark for best practice in our industry through the provision of the competent person scheme and industry leading training to increase the safe and environmentally responsible use of biomass and other solid fuels, appliances and associated technologies.

Always Use a Professional

HETAS Registered Installers & Servicing Engineers are trained, registered and insured to work on solid fuel, wood & biomass heating systems in your home. When you purchase from an approved retailer, you’ll get the right advice on the most suitable appliance. Certified staff are HETAS trained and can help advise on all aspects of buying, installing and maintaining your new appliance.

Meeting Building Regulations

The law in UK and Ireland states that new solid fuel, wood burning or biomass appliance installations must meet Building Regulation standards and your Local Authority must be notified; Failing to do so means the work is not legal and you could face prosecution and a fine. Using an installer from a government approved Competent Person Scheme such as HETAS is a safe and easy way to ensure work is legal.

HETAS installers are able to: ∙

  • self-certify their own work
  • supply a Building Regulations Compliance Certificate for the job

HETAS Registered installers are trained and regularly inspected to ensure they comply with the latest industry regulations and standards. Read more on Building Regulations including regional guidance here: